Read Our Company’s Policies on Service Warranty
Warranty
This certificate assures the repairs to which you and “Altra Collision Center” have agreed on the included repair order have been completed. We guarantee the work performed at “Altra Collision Center” so long as said vehicle shall remain under the present ownership. This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse, or misuse. Specifically excluded from this limited warranty is rust coming through the metal, scratches, and gravel marks acquired from driving conditions. This is a fragmented, four-part written warranty, and specific additional stipulations pertaining to each fragmented part are stated hereafter:
Metalwork:
“Altra Collision Center” provides a lifetime written warranty against defective workmanship including welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting, or deterioration. The shop will, at its sole option, repair and repaint any metalwork warranted hereby.
Painting, Stripes, and Decals:
“Altra Collision Center” provides a lifetime written warranty on painting-related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation; and a twelve (12) month written warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The shop will, at its sole option, re-prime, repaint, re-stripe, or re-decal the specific section or sections of the vehicle warranted hereby.
Mechanical Repairs:
“Altra Collision Center” provides a twelve (12) month written warranty on all mechanical repairs, including workmanship pertaining to original collision damage. The shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.
Parts:
“Altra Collision Center” guarantees that the parts or materials used are of the first quality. Those parts or materials are subject to the guarantee of that supplier. We will assist you in handling any claim under the supplier's guarantee. We guarantee that use parts other than original equipment manufactured parts were not used without authorization from you as noted on the repair order.
Specifically issued are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this written warranty, nor are consequential damages, such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in this written warranty.
This written warranty shall not be varied, supplemented, qualified, or interpreted by any prior course of dealings.